1. Overview

This Privacy Policy explains how Aura Farm collects, uses, shares, and protects personal information when you visit our Site, submit forms, request reservations, or make donations/sponsorships.

2. Information we collect

We may collect:

A. Information you provide

➤ Name, email, phone number

➤ Message content and inquiry details

➤ Reservation-related details you submit (dates, group size, notes)

➤ Donation/sponsorship details you submit (amount, program selection)

B. Payment information
Payment card details are processed by our payment processor(s). Aura Farm typically receives confirmation details (such as amount, date, and transaction IDs), not full card numbers.

C. Automatic data

➤ IP address, device/browser info

➤ Pages visited, referral source, approximate location (city/region)

➤ Cookies or similar technologies for basic site functionality and analytics

3. How we use information

We use information to:

➤ Respond to inquiries and provide customer support

➤ Process reservations, donations, and sponsorships

➤ Send confirmations and updates you requested or opted into

➤ Improve site performance, security, and user experience

➤ Comply with legal, accounting, and tax requirements (as applicable)

4. How we share information

We may share information with:

➤ Service providers who help operate the Site (hosting, forms, email delivery, analytics)

➤ Payment processors to complete transactions

➤ Professional advisors (legal/accounting) as needed

➤ Authorities if required by law or to protect safety and rights

➤ We do not sell personal information in the ordinary sense.

5. Text messaging and email

If you opt in to texts, you may receive messages related to your inquiry, reservation, donation, or sponsorship updates. Message frequency may vary. Message and data rates may apply. You can opt out at any time by following opt-out instructions (such as replying STOP, where applicable).

6. Cookies and analytics

We may use cookies or similar tools to remember preferences and understand site usage. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

7. Data retention

We retain personal information only as long as needed for the purposes described above, including recordkeeping, tax, accounting, and legal compliance.

8. Security

We use reasonable administrative, technical, and physical safeguards. No online system can be guaranteed 100% secure.

9. Children’s privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to request deletion.

10. Your choices and rights

Depending on where you live, you may have rights to:

➤ Request access to or deletion of certain personal information

➤ Correct inaccurate information

➤ Opt out of certain communications

To make a request, contact us at [email protected]. Aura Farm

11. External links

The Site may link to third-party sites. We are not responsible for their privacy practices.

12. Updates to this Privacy Policy

We may update this policy periodically. The effective date will reflect the latest version

13. Contact

Aura Farm

Email: [email protected]